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Senior IT Consultant

1 Openings
Information Technology
Posted on Mar 23, 2026
Kochi
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Description

Job Purpose
Provide support for daily IT operations, including infrastructure management and advanced technical areas
Qualifications

Bachelor’s degree in IT, Computer Science, or a related field, Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus.

Experience

5-8 years experience

Skills
Antivirus Installation Email Configuration Hardware Setup IT Helpdesk Ticketing Network Troubleshooting Software Installation Backup Management Systems Administration

Duties and Responsibilities

Primary Responsibilities:
  • Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems. 
  • Manage and troubleshoot firewalls and network security issues. 
  • Assist in the implementation and administration of IT service management processes. 
  • Handle escalations and resolve complex technical issues in a timely manner. 
  • Collaborate with clients to understand their IT needs and provide tailored solutions. 
  • Conduct training sessions IT systems and best practices.
Secondary Responsibilities:
  • Collaborate with clients to understand their IT needs and provide tailored solutions.
  • Conduct training sessions IT systems and best practices.
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