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Vendor Relationship Manager

1 Openings
Operations
Posted on Mar 23, 2026
Kochi
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Description

Job Purpose
The primary function of the role is to build and manage relationships with companies that supply products and services. The role is to make sure that vendors meet or exceed their contractual obligations by delivering quality products and services on time. Vendor relationship managers act as the interface between suppliers and our organizations and perform managerial duties to meet the company's operations goals.
Qualifications

Graduation in Supply Chain, Marketing, or any stream with minimum 50%.

Experience

Minimum 2 years of experience in Vendor management, supply chain, procurement, aviation vendor ecosystems (preferred).

Skills
Adaptability & Change Management Daily Operational Reporting Delivery Coordination Pre-Sales Ops Support Reporting & Data Management Team Management

Duties and Responsibilities

Primary Responsibilities:

  • Develop and sustain strong, long-term relationships with approved vendors.

  • Identify and evaluate suitable vendors based on product quality, pricing, service capabilities, and market reputation.

  • Conduct detailed research to determine which vendors offer competitive pricing and high-quality products.

  • Oversee, track, and measure vendor performance against contractual obligations.

  • Implement vendor selection and onboarding programs to secure the best suppliers for the organization.

  • Evaluate existing vendor management practices and recommend improvements to enhance efficiency and service delivery.

  • Make wise vendor development (e.g., Airbus, Boeing, Cessna, ATR, Bell, etc.).

  • Obtain special pricing based on monthly business volume (MoM).

  • Expedite shipments by leveraging strong vendor relationships to ensure customer satisfaction.

  • Explore partnership opportunities such as dealership tie-ups or warehouse utilization models.

  • Handle escalations effectively to resolve vendor-related issues.

Secondary Responsibilities:

  • Monitor sales trends to identify popular products and adjust vendor strategies accordingly.

  • Assist in aligning vendor management strategies with divisional and organizational goals.

  • Support contract management activities, including negotiations and performance review cycles.

  • Ensure clear communication and coordination between internal teams and external vendors.

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